A GTA mortgage brokerage was drowning in manual document handling and exposed to payment-redirection email fraud. Enrage automated the busywork — safely — and closed the security gaps.
Representative example — details anonymized to protect client confidentiality.
Staff spent hours every week sorting, tagging, and filing borrower documents by hand. At the same time, the brokerage handled sensitive borrower PII and funds — making it a prime target for spoofed-email and payment-redirection fraud, with no email authentication in place.
The brokerage reclaimed most of a day each week from manual filing, sped up client turnaround, and closed the email-fraud hole that could have cost far more than the project itself.
Automating the document grind freed the team to focus on clients — and doing it with a security firm meant the automation didn't open a new hole in the process.
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